Other Conduct of Concern
What is Other Conduct of Concern ("OCC")?
The CSU defines Other Conduct of Concern (OCC) as conduct that does not violate CSU
policies or local, state, or federal laws and, therefore, does not warrant disciplinary
action, but that nevertheless negatively affects the learning, living, or working
environment of the university community. Though these situations may not result in
formal investigations, they may warrant intervention to address the impact, curb the
behavior, and prevent recurrence. Left unaddressed, OCC can jeopardize campus well-being
and erode a culture of respect and inclusion.
Threats of physical harm should be reported immediately to University Police or 911.
Why OCC Matters
The CSU is committed to fostering a culture of respect and professionalism in all
aspects of work, residence, and education. OCC undermines this commitment by interfering
with student success, employee well-being and productivity, and the integrity of the
academic environment. Addressing OCC is part of our institutional responsibility to
foster equity, inclusion, and accountability. CSU is committed to upholding and protecting
the principles of free speech, expression, and academic freedom, but also acknowledges
the potential harm these rights may have on members of our community. Addressing OCC
is a shared responsibility—students, employees, supervisors, administrators, and professionals
in human resources, faculty affairs, and student affairs all play vital roles in creating
safe and inclusive environments where all CSU community members feel heard and supported.
Through listening, addressing, support services, and education, we work together to
reduce the occurrence of OCC and uphold a culture of care, consideration, and accountability.
Examples of OCC
Examples of conduct that may be considered OCC include, but are not limited to:
- Intimidation
- Bullying
- Acts of bias
- Verbal aggression
- Disruptive behaviors
- Microaggressions
- Harrassment that does not meet the legal threshold under the Nondiscrimination Policy
- Ad hominem attacks (personal attacks targeting the individual rather than their ideas or work)
- Unwillingness to collaborate with others in a professional setting
In some cases, behavior may rise beyond OCC and constitute “abusive conduct” as defined
in California Government Code §12950.1(h)(2), or be considered unprofessional conduct subject to discipline under Education Code §89535(b). In such instances, disciplinary action will be pursued in accordance with existing
practices and in alignment with the relevant collective bargaining agreements.
How to Address OCC
There are no mandatory reporting requirements for behavior that falls under OCC. Many concerns can be resolved informally, and the following steps are recommended:
- Speak directly with the individual involved, if safe and appropriate.
- Contact a supervisor or administrator if direct communication is unsuccessful or not feasible.
- Submit an OCC report if informal efforts have been exhausted or additional support is needed.
Reporting Mechanism
If you have a concern that may fall under OCC, you may submit a report using the form below, or by one of the alternative avenues listed below.
- OCC Reporting Form
- Students can also report OCC to a dean (if the conduct occured in class or another academic setting) or to the Dean of Students.
- Staff can also report OCC to their supervisor or to Human Resources.
- Faculty can also report OCC to their supervisor or to Faculty Affairs.
- Senior Leadership can also report OCC to their immediate supervisor or to Human Resources. If Human Resources finds that a report of OCC cannot be addressed by a neutral party at CSUB, they should consult with the Vice Chancellor for Human Resources.
- Trustees should report OCC to the Chair and Vice Chair of the Board of Trustees.
- Volunteers or Visitors should report OCC to Human Resources.
FAQs
<p>OCC refers to behavior that may not violate university policy or law but still
negatively affects the campus environment—for example, behavior that is disruptive,
disrespectful, or undermines collaboration and inclusion.</p>
OCC does not meet the threshold for a formal policy or legal violation, but rather
was addressed in the CSU Systemwide Guidance on Other Conduct of Concern.
Any member of the campus community may report behavior that they believe constitutes
OCC, regardless of the individual's role.
In most cases, yes. However, anonymous reports may limit the university’s ability
to follow up or respond fully.
While efforts are made to protect the identity of reporting parties, some situations
may require disclosure for resolution efforts to proceed. This will be handled with
care and in accordance with campus protocol.
A designated administrator will review the report, determine the next steps, and route
it to the appropriate office. You will typically be contacted for more information
and informed when the matter is resolved, as applicable.
Not usually. OCC does not involve formal discipline unless it overlaps with behavior
that violates policy or law. Instead, interventions may include informal resolution,
education, mediation, or supportive measures.
You can go directly to a supervisor or administrator, or you may submit an OCC report.
Direct interaction between parties is encouraged but only when it is safe and appropriate
to do so.
The CSU does not discipline legally protected speech, but we may still address the
impact it has on others through education, awareness, and community response.
You can consult with a campus office (e.g., HR, Student Conduct, Equity & Inclusion)
or submit a report. You are not required to categorize the behavior—campus professionals
will assist in determining the best response.
Helpful Links
FAQs
- CSU Guidance on Other Conduct of Concern
- University Police
- Student Health Services
- Employee Assistance Program
- Collective Bargaining Agreements
Questions?
If you have any questions about the information on this page or about Other Conduct of Concern (OCC) in general, please contact Human Resources at hr@csub.edu.